Hello!
I’m an experienced Customer Success Manager and licensed architect with a deep understanding and appreciation of the current digital transformation in the AEC industry. I have a proven record in driving customer success, managing enterprise accounts, and developing scalable solutions that enhance customer experience and adoption of SaaS tools.
As an architect, I have designed and led the construction of large, complex architectural projects across the United States. As the founding member of the customer success team at UpCodes, I have single handedly built, developed and managed high-touch, scaled and digital motions for hundreds of enterprise customers, including architecture and engineering firms, government agencies, building departments, contracting companies and public institutions across the country.